Your website, beyond launch.

Sinzel Studio manages the website configuration and deployments in a hosting account owned by your business, usually Cloudflare. With Care, we administer routine hosting settings with authorized access; Cloudflare operates the infrastructure, not Sinzel Studio. Domain renewals and paid provider features remain separate.

You create and own your hosting account, and we guide you through setup. Invite Sinzel Studio as an authorized collaborator when possible rather than sharing a password. We can build a preview in our own workspace, then deploy the approved site in your account and connect your domain. A website ZIP is a backup of the files, not an automatic transfer of a live hosting account or any outside integrations.

Yes. Monthly care is optional. Self-Managed clients receive launch assistance and a complete ZIP copy of their finished website, then manage their own hosting, backups, updates, and troubleshooting after handoff. Ongoing technical support is not included in the $0 plan.

Sinzel Care includes managed Cloudflare hosting administration, one monthly backup of website code and included static assets, and basic troubleshooting assistance for the website we developed. Content changes, redesigns, and new functionality are quoted separately. Assistance is handled as availability permits.

Care Plus includes everything in Care, plus a separate monthly website health checkup, priority technical assistance, and your choice each billing month of either four simple content changes OR one limited visual refresh of an existing page. You do not receive both update options in the same billing month, and unused options do not roll over.

A change means updating one existing item, such as a photo, a paragraph, a service description, a price, business hours, a button link, or contact details. The matching English and Spanish versions count together as one change. New pages, extensive rewriting, new features, and major structural changes require a separate quote.

A refresh may improve the typography, spacing, styling, and arrangement of up to three existing sections on one page. It includes mobile adjustments and one revision. It uses existing content and functionality; it is not a complete page or website redesign.

The checkup in Care Plus is a visual and functional review of the live website, including desktop/mobile appearance, key navigation, links, images, and basic contact functionality where testable. A code backup, included in both paid plans, is a separately stored copy of website files. A checkup does not replace a backup, and neither is an uptime guarantee or security audit.

We retain a monthly copy of the website code and included static assets for paid plans. External booking records, payment data, customer databases, platform account settings, and content hosted by other providers may require separate backup arrangements. Recovery assistance depends on what was saved and whether restoration is technically possible.

After final payment, every client receives a complete ZIP of their finished website files and included project assets, subject to any third-party licenses. Your business owns its own brand, content, and domain. Sinzel may retain rights to pre-existing reusable tools and components as described in the project agreement.

You can request cancellation of future monthly care billing in writing before your next renewal. The current paid billing period generally remains active and unused portions are not automatically refunded, subject to your agreement and applicable law. If the website is already in your own hosting account, canceling Care does not automatically take it offline; you take over updates and backups and can remove our access. If temporarily hosted under our account by agreement, we coordinate the agreed handoff or redeployment. An active domain, hosting account and any paid integrations remain necessary.

We can investigate and assist within our plan scope, including using available code backups when appropriate, but we cannot control a third-party outage or guarantee uninterrupted availability or complete recovery. We remain accountable for issues caused by our own work as required by the project agreement and applicable law. For publicly reported provider outages, we can share the relevant status notice or incident-history link when available. An incident notice documents the provider’s report, but may not prove that a specific website was affected; some incidents are not publicly reported. You can also review Cloudflare’s incident history.

Prices may change with at least 30 days’ advance written notice to existing subscribers, subject to applicable law and any agreed price guarantee. You may cancel before the new price takes effect. No increase applies retroactively.

Domain registration and renewals, paid hosting features, booking platforms, email services, payment processing, and other external subscriptions or usage charges are separate unless expressly included in your quote. We explain and confirm any paid third-party services before enabling them on your behalf.